UNDERTHINGS has been in creating custom lingerie, swimwear, and underwear for men and women since 1997. We are one of the most flexible companies around. If you want an item mixed up and made your way, let us know.
REFUNDS
Due to the intimate nature of swimwear and underwear, we cannot accept returns. We will, of course, replace defective items without hassle.
PRIVACY
Privacy is very important to us. Your customer information will never be sold, shared, rented, or otherwise distributed to others for any reason. Our web pages that ask for sensitive information are transmitted securely via a secure connection. If you are still hestitant about sending information on our secure pages, or if you are unsure if your browser supports secured connections, we feel free to fax your order toll-free (USA/Canada). Any items you receive from us (packages, mailers, etc) will always be sent in plain packaging. If you wish to be excluded from our catalog (also plain wrapped) mailing list, let us know.
Credit card transactions are billed by "UNDERTHINGS". Additional privacy information can be found
here
SHIPPING
Shipping is via First Class mail (or air mail for international orders) in plain envelopes. Only our address and your name and address appear on the outside. International orders require us to declare the order value and the contents as "clothing". In most cases, international shipping costs are the same as USA/Canada. Sorry, we will not unlawfully mark an international customs label as a gift.
ORDERING BY MAIL
If you are still stuck with snailmail, we will sell to you, too! Just scribble down the important stuff and fax or mail to us.
Underthings
PO Box 954
Cypress, Texas 77410-0954
USA
ORDERING BY FAX
For those of you who like faxing, we like you, too! Jot down the important details and fax them on over!
+1-888-886-3379 - USA and Canada, toll free
+1-888-8underwear - USA and Canada, toll free
COPYRIGHT AND TRADEMARK
Copyright is held on the contents (including photography!) within this web site. No images may be reused, reposted, or redistributed in any fashion for any reason. The UNDERTHINGS name is a trademark of The Underwear Corporation.